Terms of use
The rules for using BookItSolid and its texts. Last updated November 9, 2026.
In plain words
- BookItSolid is a demo. Everything on this website is sample data.
- If you get a text from the assistant, it is an AI. It can be wrong, so check anything important with the business.
- You can stop the texts any time by replying STOP. Message and data rates may apply.
- The assistant does not quote prices the business has not published, and it gives no legal advice.
- Do not use it in an emergency. Call 911.
What this is
BookItSolid answers missed phone calls for local service businesses by text. These terms cover this website and the text messages sent through it. By using them, you agree to these terms.
This website is a demo made for business owners. The businesses on it are made up and labeled DEMO. Nothing on it is an offer to sell you a repair, a service or legal help.
Using the service
- You must be 18 or older and have a US mobile number.
- Give true information. Do not pretend to be someone else.
- Do not send threats, abuse, spam or anything illegal. Do not try to break, overload or reverse engineer the service.
- Do not text private details, such as card numbers, passwords or Social Security numbers.
We may stop texting a number that breaks these rules.
The text message program
Program name: BookItSolid AI Text Assistant. Sender: BookItSolid, for the business you called.
What it does: after a business misses your call, and only if you press 1, an AI assistant texts you to answer basic questions and offer a time to book a visit. It is a one-to-one customer care service. It is not marketing.
How often: Message frequency varies. You only get texts after you press 1, and only about your call. A normal conversation is 4 to 12 texts.
Cost: Message and data rates may apply. BookItSolid does not charge you for the texts. Your phone plan decides what your carrier charges.
Stop and help: reply STOP to opt out and HELP for help at any time. See "How to stop the texts, and how to get help" below.
Carriers: carriers and Twilio, the company that delivers the texts, are not liable for delayed or undelivered texts. Texts are only for numbers in the United States.
The words you hear before you press 1:
Thanks for calling. We cannot pick up right now. Press 1 and our AI text assistant will text you at this number to help you book a visit. By pressing 1 you agree to get texts from the AI assistant of the business you called, sent through BookItSolid, about your missed call and booking a visit. Message frequency varies. You only get texts after you press 1, and only about your call. A normal conversation is 4 to 12 texts. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of any purchase. Our terms and privacy notice are on our website.
Your privacy: we do not share your mobile number or your consent with anyone for marketing or promotion. Read the full privacy notice at /privacy. For questions, ask the person who showed you this demo.
How to stop the texts, and how to get help
To stop, reply STOP to any text. STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT work too. You get one last text to confirm, and then nothing more.
BookItSolid: You are unsubscribed. You will get no more texts from the AI assistant. Reply START to opt back in.
For help, reply HELP or INFO to any text. You can also ask the person who showed you this demo. To talk to a person about your car, your system or your case, call the business you phoned.
BookItSolid AI assistant: to talk to a person, call the business you phoned during its open hours. Message and data rates may apply. Reply STOP to opt out.
If you stopped by mistake, reply START or UNSTOP to the same number and the assistant picks up again. Stopping the texts never costs you anything and never changes how the business treats you.
The AI assistant
The texts come from an AI assistant, not a person. It says so in the first text of every conversation. It can make mistakes. Check anything that matters, such as a time, an address or a price, with the business.
- Prices: the assistant only repeats prices the business has published itself. If there is no published price, it says the business will confirm the price.
- Bookings: a time the assistant offers is a request. The business confirms it.
- Law firms: the assistant gives no legal advice. Texting it does not make you a client of any lawyer. A person at the firm reviews and approves anything the firm sends you.
- The assistant stops after 24 hours of quiet or when you reply STOP. You can ask for a person at any time.
Not for emergencies
Do not use this service in an emergency. If anyone is in danger, or you smell gas, see smoke or have a flood, call 911. The assistant cannot send help.
Ownership
BookItSolid owns the website, its design and its software. The business you called owns its own name, prices and customer records. You own what you write. You let us and the business use your texts to answer you and run the service, as the privacy notice describes.
No promises, and limits on what we owe
The service is provided "as is." We do not promise it will always work, or that every text will arrive. To the most the law allows, BookItSolid is not liable for lost bookings, lost business or other indirect harm from using the service. Nothing here limits rights you cannot give up under California law.
California law
These terms follow California law. Disputes go to the state or federal courts in Los Angeles County, California, unless the law says otherwise.
Changes
We may update these terms. We change the date at the top when we do. If a change affects your texts, we will tell you by text before it starts. Using the service after a change means you accept it.
Contact us
For questions about these terms, ask the person who showed you this demo.
Related pages: privacy notice at /privacy, and text program terms at /sms-consent.